LT121AC25500 LCD Screen Product Warranty Information:
Thank you for choosing YONGS products. We are committed to providing high-quality LCD screens to our customers. Please review the following warranty information:
Warranty Period: YONGS offers a warranty period of 120 days against any manufacturer defects. These defects include issues such as fuzziness, image problems, V-lines, or H-lines.
Dead Pixel Policy: Our warranty covers LCD screens with 3-5 dead pixels, in accordance with the ISO 13406-2 norm. If you disagree with this norm, we kindly ask you to refrain from purchasing this product.
We stand behind the quality of our products and aim to ensure your satisfaction with your purchase. Should you encounter any issues within the warranty period, please don't hesitate to contact us for assistance.
Thank you for your trust in YONGS products.
LT121AC25500 LCD Screen Return Policy:
Thank you for choosing our LT121AC25500 LCD screen. We strive to ensure your satisfaction with our products. Please review the following return policy guidelines:
Contact Us for Returns: Prior communication is essential before initiating any return process. Please reach out to us in advance to facilitate a smooth return experience.
Obtain Return Merchandise Authorization (RMA#): A Return Merchandise Authorization number (RMA#) is mandatory for all refund or return requests. Items returned without an RMA number will not be accepted.
Dead on Arrival (DOA) or Shipping Damage: If you receive a DOA or a shipping-damaged item, please notify us within 7 days of receipt for prompt assistance.
Restocking Fee: A 20% restocking fee will apply to all non-defective returns, parts that remain unused, parts that are not needed, and incorrectly ordered parts.
Return Shipping Responsibility: Customers are responsible for covering all return shipping charges under all circumstances.
Non-Refundable Shipping Fee: The shipping fee is non-refundable for all return shipments, including defective returns, unnecessary parts, and incorrectly ordered parts.
Wrong Item Ordered: If you mistakenly order the wrong items, you will be responsible for paying the two-way shipping fee.
Proper Packing Instructions: To ensure the safe return of the LCD screen, please utilize our recommended packing methods such as bubble wrap, rope, sponge form, or similar protective measures. Avoid using envelopes or fragile boxes, as LCD screens are delicate and require secure packaging.
LT121AC25500 LCD Panel FAQ :
Q: How to order if I don’t know the lcd panel number ?
A: You can offer 2-3 photos (back-side and front-side) for your lcd panel ,So that we can check the panel to you.
Q: What does "We may ship a 100% compatible part number for your screen" mean?
A: Because some original screens are not available in the market , So we send the compatible item to you .Don't worry , it is 100% compatible for your screen.
Q: How long is the warranty of product?
A: NEW Product warranty is 90days , the secondhand goods is 60days.
Q: Do you accept the sample order?
A: Yes , sample order is welcome.
